Shipping policy
Shipping Policy
At Naturyard, we are committed to delivering your order safely and as quickly as possible.
Shipping Regions
We currently ship to the United States and selected international regions.
Shipping Cost
We offer free standard shipping on all orders. No minimum purchase is required.
Processing Time
Orders are usually processed within 1–3 business days after payment is confirmed.
Processing time does not include weekends or public holidays. During peak seasons or promotional periods, processing may take slightly longer.
Estimated Delivery Time
Standard delivery usually takes 10–15 business days after your order has been processed and shipped.
Please note that delivery times are estimates and may vary depending on your location, customs clearance, weather conditions, carrier delays, or other factors beyond our control.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
Please allow 1–3 business days for tracking information to update after your package has been shipped.
Shipping Delays
If your order is delayed, we appreciate your patience and will keep you updated if any major delay occurs.
If you have not received your order within the estimated delivery time, please contact us at naturyard@gmail.com with your order number.
Incorrect Shipping Address
Please make sure your shipping address is correct before placing an order.
Naturyard is not responsible for orders shipped to an incorrect or incomplete address provided by the customer. If you notice an error in your shipping address, please contact us as soon as possible.
Lost or Damaged Packages
If your package is lost, damaged, or shows as delivered but you have not received it, please contact us at naturyard@gmail.com.
We will review the issue and help you find the best possible solution.
Customs, Duties, and Taxes
For international orders, customs duties, taxes, or import fees may apply depending on your country or region.
These charges are the responsibility of the customer and are not included in the product price unless otherwise stated.
Contact Us
If you have any questions about shipping, please contact us at:
naturyard@gmail.com