Contact Naturyard

We are here to help with product questions, installation fit checks, shipping updates, returns, and wholesale inquiries.

Customer support

• Email: naturyard@gmail.com
• Response time: Within 24-48 hours, Monday to Friday
• Store: Naturyard, an online garden faucet and outdoor decor store
• Primary shipping region: United States, with selected international regions available

Before contacting us

For product fit questions, please include photos of your current outdoor faucet connection, pipe thread, and installation location when possible. This helps us confirm whether a decorative 1/2 inch NPT garden faucet is suitable for your setup.

Returns and order support

If you need help with an order, include your order number and the email address used at checkout. Please do not send products back before receiving return instructions from us.