Contact Naturyard

We help with product questions, installation fit checks, shipping updates, returns, and wholesale or project inquiries.

Customer support

• Email: naturyard@gmail.com
• Response time: Normally within one business day
• Store: Naturyard decorative outdoor garden faucets
• Operations: China, serving customers in the United States, Europe, and selected international markets

Before contacting us

For installation questions, include photos and measurements of the current wall connection. Naturyard faucets use a G1/2 BSP male wall inlet. BSP and 1/2-inch NPT are different thread standards, so customers should confirm compatibility before ordering.

For order support, include your order number and the email address used at checkout. Please do not send products back before receiving return instructions.